utulsa.edu

Frequently Asked Questions

How may I contact your office?

The University of Tulsa – CESE
800 South Tucker Drive Tulsa, OK  74104
918-631-3088
cese@utulsa.edu

Does TU-CESE have a Facebook page?

Yes! Like us on Facebook to keep up-to-date on courses, events, etc.

How do I register for a course?

  • Return a completed registration form from the course brochure to the address listed above.
  • Call our office at 918-631-3088 to register by phone.
  • Fax your registration form to 918-631-2154.
  • Email us at cese@utulsa.edu.
  • Enroll online – credit card payments only.

What forms of payment do you accept?

We accept credit cards (Visa, MasterCard, Discover or American Express), personal check or wire transfer.

What if my credit card payment will not process, when registering online?

When entering your payment information online, be sure to enter the actual billing address associated with the credit card. It will not go through, if this is not correct. This is the most common reason the payments do not process. If you are sure that the address is correct, and you are still having problems, you might check to make sure that your card does not have a daily or per transaction limit associated with it. If this is not an issue, please call our office’s main number listed above, and we will attempt to process your payment manually.

Where is the course located?

The date and location for each course currently scheduled is found on our website by clicking on the Training Calendar and then on the specific course you plan to attend. Scroll to the bottom of the course page to find the dates and locations for that particular course.

What registration fee discounts are available?

Early Enrollment Discount – available to those who register at least one month prior to the seminar start date.

Group Discount – available to companies registering at least three employees for the same seminar date/location.

What is included in the course fee?

Most courses include morning and afternoon break refreshments and course materials. Check the course brochure or flyer for any specific items provided that are applicable for that course.

What am I required to bring to a course?

Course materials will be provided at the start of each course along with a pen, pencil, highlighter and notepad for taking notes. Any special requirements, such as a laptop, calculator, etc., will be listed in the course brochure or on the course webpage.

Will I receive a certificate of completion?

Yes, you will receive a certificate of completion at the end of your course, which will list CEUs and PDHs.

What are CEUs and PDHs?

A Continuing Education Unit (CEU) is a nationally recognized measure given and directly related to contact hours for a non-college credit course. CEUs are awarded upon completion of each course. One CEU is awarded for each 10 contact hours of instruction in a specified continuing education program or activity. Non-instructional time such as breaks, introductions, meals and social events is not included. PDH stands for Professional Development Hour. Both CEUs and PDHs are listed on the certificate of completion.

What if I need overnight accommodations while attending your course?

If you wish to make room reservations at the seminar site, contact the hotel directly.  Specify you are with The University of Tulsa seminar for special group rates.  To ensure space availability and a special rate, reservations should be made 1 ½ months prior to the seminar date.

What if I am registered for a seminar but find later that I am unable to attend?

There are several options available to you. You may elect to transfer to another class date or send a substitute from your company. If you prefer to cancel, you will receive a full refund if you cancel more than five working days out from the seminar. If you cancel five working days or less prior to the seminar, you will receive a refund less an administrative fee. There are no refunds available to those who do not notify our office prior to class that they will be unable to attend.

What if the course is cancelled?

All paid seminar fees will be refunded in the unlikely event the course is cancelled.