Instructor
Description
“Managers have a specific tool: communication. They do not handle people; they motivate, guide and organize people to do their own work. Their tool—their only tool—to do all this is the spoken and written word.” Peter Drucker
Engineering is a hard science, while communication is considered a soft skill (and dismissed as such). The truth is, just like with hard sciences, there are principles that lead to the desired results. This course focuses on these often hidden, but well-validated, principles of interpersonal communication that lead to better results. As the Peter Drucker quote describes, technical leaders cannot escape the reality that business results stem from people working in alignment to achieve them. This course will teach participants four cornerstone principles of effective communication.
Length
Three days
Accreditation
We believe this program meets the criteria for continuing professional development in many state and national professional organizations.
Audience
This value-added, professional development course will be beneficial to engineering and technical professionals with a minimum of five years’ experience in the workplace with a desire to further their career development, and/or those who have been identified for promotion by their organization’s leaders.
Objectives
Participants in this course will learn:
- Art of influencing/arbitration/persuasion
- Techniques/tips to improve your presentation skills
- Effective business writing
- Generational communication styles
- Executive summaries
- Public relations and media management skills
Handling conflicts
This course can be customized to meet your training needs.